SportsShoes.com Reviews
Based on 18 customer reviews and online research, sportsshoes.com has a consumer rating of 3.7 out of 5 stars, indicating that most customers are generally satisfied with SportsShoes.com.
5 Stars(9)
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4 Stars(3)
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3 Stars(1)
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2 Stars(1)
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1 Star(4)
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How would you rate SportsShoes.com?
Top Reviews
Lisa, Steph and Michelle were helpful in assisting and following-up on my return and refund. Will support again!
Pretty sure they are not legit. I ordered some Asics gel trainers as a direct replacement for ones I already owned and although they look very similar, there are several parts of the design that aren't the same. Normally this wouldn't bother me (they are fully functioning trainers after all) but these didn't have the same shock absorption as my previous pair, leading to an old knee problem causing issues again. Now I've bought a legitimate pair from another source, my knee hurts less. All 3 pairs are supposedly the same make.
Customer Reviews (18)
Great products, great prices, always arrive quickly. Can’t ask for more that that!!
Keep up the great work!!
A massive THANK YOU to Aneela for looking after my case and her professional approach and care helped me choose the right pair of shoes. Excellent customer experience and I really hope she will get a recognition for her brilliant work. Thank you
Thank you to Jonathon in customer services for ensuring my new trainers arrived before my holiday on Saturday and for resolving my courier problem. As a result of the swift action by sportshoes I will be using sportshoes again and recommending it to friends and family
It’s a great website with brilliant delivery speeds - I really would like to keep buying from them. However, as with most online shoe/clothing purchases, returns are very common as you don’t have the luxury of trying them on. It took 3 and a half weeks to get my refund! And the communication around this was quite confusing. It’s 2021 - returns should not take almost a month. Get this crease sorted and it will be a perfect experience but it’s a big crease for a shoe company…
Update. Thank you Sportshoes for your further assistance. I was disappointed with a particular issue but you have now resolved it
My order was not correct !
I printed return label and went for postal in the shop.
Waste my time
Still I did not get my stuff
I don’t know when I would get it.
No update for my order
No customer satisfaction
No customer care
If I am wrong please let me know and please don’t apologise or sorry can’t make me happy.
I have used Sport Shoes in the past and have always had amazing service. I ordered some trail shoes earlier this week and had the sad circumstance of my parcel becoming damaged in transit. I emailed SportShoes and after an email conversation with Diane to say that my shoes were now out of stock, I had a call from Lisa the same day to let me know that they were happy to upgrade my order to the new version of the shoes I have ordered but at the sale price!
Thank you so much Lisa, a real credit to the SportShoes team.
I wait for order for more than 3 weeks. I tried to contact customer service and they said to wait. This website is a bad joke!
I had to cancel an order for shoes, and order a different pair after further research. My original order was cancelled and no money left my account. This was handled promptly and efficiently; thanks very much Charlene. I have chosen another pair of shoes and they are on their way to me as I write, excellent service.
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